Designing conversational flows for website chatbots and AI agents. Intent recognition architecture, branching logic, fallback handling, escalation to human, conversation analytics. Honest about scripted-bot (rigid trees, fail edge cases), hallucinating-bot (LLM without structure, makes things up), and structured-guided-conversation (LLM-powered with intent architecture and fallback discipline)…
Install
npx skills add rampstackco/claude-skills --skill chatbot-flow-designnpx skills add rampstackco/claude-skills --skill chatbot-flow-design -a claude-code -gnpx skills add rampstackco/claude-skills --skill chatbot-flow-design -a codex -ggemini skills install https://github.com/rampstackco/claude-skills.git --path skills/chatbot-flow-designgh skill install rampstackco/claude-skills chatbot-flow-designgit clone --depth 1 https://github.com/rampstackco/claude-skills /tmp/rampstackco__claude-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/rampstackco__claude-skills/skills/chatbot-flow-design ~/.claude/skills/chatbot-flow-design # Claude Code
cp -R /tmp/rampstackco__claude-skills/skills/chatbot-flow-design ~/.agents/skills/chatbot-flow-design # Codex, Cursor, Gemini CLI, Copilot, OpenCode