Draft and send customer support replies in Chatway, grounded in the conversation history and your help center or knowledge base. Use when asked to answer live chat conversations or support tickets, prepare reply drafts, respond to a customer, or write accurate answers to customer questions. Sends only with approval.
Install
npx skills add Chatway-app/chatway-mcp-server --skill chatway-ai-reply-assistantnpx skills add Chatway-app/chatway-mcp-server --skill chatway-ai-reply-assistant -a claude-code -gnpx skills add Chatway-app/chatway-mcp-server --skill chatway-ai-reply-assistant -a codex -ggemini skills install https://github.com/Chatway-app/chatway-mcp-server.git --path skills/chatway-ai-reply-assistantgh skill install Chatway-app/chatway-mcp-server chatway-ai-reply-assistantgit clone --depth 1 https://github.com/Chatway-app/chatway-mcp-server /tmp/Chatway-app__chatway-mcp-server
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/Chatway-app__chatway-mcp-server/skills/chatway-ai-reply-assistant ~/.claude/skills/chatway-ai-reply-assistant # Claude Code
cp -R /tmp/Chatway-app__chatway-mcp-server/skills/chatway-ai-reply-assistant ~/.agents/skills/chatway-ai-reply-assistant # Codex, Cursor, Gemini CLI, Copilot, OpenCode