Redacta un informe de escalada estructurado para una cuenta de cliente en riesgo. Úsalo cuando una cuenta haya escalado, cuando un cliente amenace con cancelar, cuando un problema de cliente P1 requiera atención ejecutiva, o cuando prepares un plan de retención interno.
Install
npx skills add mohitagw15856/pm-claude-skills --skill cs-escalation-briefnpx skills add mohitagw15856/pm-claude-skills --skill cs-escalation-brief -a claude-code -gnpx skills add mohitagw15856/pm-claude-skills --skill cs-escalation-brief -a codex -ggemini skills install https://github.com/mohitagw15856/pm-claude-skills.git --path i18n/es/skills/cs-escalation-briefgh skill install mohitagw15856/pm-claude-skills cs-escalation-briefgit clone --depth 1 https://github.com/mohitagw15856/pm-claude-skills /tmp/mohitagw15856__pm-claude-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/mohitagw15856__pm-claude-skills/i18n/es/skills/cs-escalation-brief ~/.claude/skills/cs-escalation-brief # Claude Code
cp -R /tmp/mohitagw15856__pm-claude-skills/i18n/es/skills/cs-escalation-brief ~/.agents/skills/cs-escalation-brief # Codex, Cursor, Gemini CLI, Copilot, OpenCode