Mine your CRM's call notes, meeting notes, support tickets and lost-deal reasons (HubSpot, Pipedrive or Upsales), support chats (Crisp), community threads (Discord) and YouTube comments for the exact words customers use to describe their problems — clustered, counted by distinct company (CRM) or distinct person (community), with labelled quotes — and write a weekly customer-language report every…
Install
npx skills add cognyai/claude-code-marketing-skills --skill customer-languagenpx skills add cognyai/claude-code-marketing-skills --skill customer-language -a claude-code -gnpx skills add cognyai/claude-code-marketing-skills --skill customer-language -a codex -ggemini skills install https://github.com/cognyai/claude-code-marketing-skills.git --path skills/customer-languagegh skill install cognyai/claude-code-marketing-skills customer-languagegit clone --depth 1 https://github.com/cognyai/claude-code-marketing-skills /tmp/cognyai__claude-code-marketing-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/cognyai__claude-code-marketing-skills/skills/customer-language ~/.claude/skills/customer-language # Claude Code
cp -R /tmp/cognyai__claude-code-marketing-skills/skills/customer-language ~/.agents/skills/customer-language # Codex, Cursor, Gemini CLI, Copilot, OpenCode