Implements an integrated incident ticketing system connecting SIEM alerts to ServiceNow, Jira, or TheHive for structured incident tracking, SLA management, escalation workflows, and compliance documentation. Use when SOC teams need formalized incident lifecycle management with automated ticket creation, assignment routing, and resolution tracking.
Install
npx skills add mukul975/Anthropic-Cybersecurity-Skills --skill implementing-ticketing-system-for-incidentsnpx skills add mukul975/Anthropic-Cybersecurity-Skills --skill implementing-ticketing-system-for-incidents -a claude-code -gnpx skills add mukul975/Anthropic-Cybersecurity-Skills --skill implementing-ticketing-system-for-incidents -a codex -ggemini skills install https://github.com/mukul975/Anthropic-Cybersecurity-Skills.git --path skills/implementing-ticketing-system-for-incidentsgh skill install mukul975/Anthropic-Cybersecurity-Skills implementing-ticketing-system-for-incidentsgit clone --depth 1 https://github.com/mukul975/Anthropic-Cybersecurity-Skills /tmp/mukul975__Anthropic-Cybersecurity-Skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/mukul975__Anthropic-Cybersecurity-Skills/skills/implementing-ticketing-system-for-incidents ~/.claude/skills/implementing-ticketing-system-for-incidents # Claude Code
cp -R /tmp/mukul975__Anthropic-Cybersecurity-Skills/skills/implementing-ticketing-system-for-incidents ~/.agents/skills/implementing-ticketing-system-for-incidents # Codex, Cursor, Gemini CLI, Copilot, OpenCode