The SRE team's runbook for triaging production latency and error-rate incidents. Use this whenever investigating an incident, a latency spike, elevated error rates, or when asked "what caused X" about a production service.
Install
npx skills add anthropics/cwc-workshops --skill incident-triage-runbooknpx skills add anthropics/cwc-workshops --skill incident-triage-runbook -a claude-code -gnpx skills add anthropics/cwc-workshops --skill incident-triage-runbook -a codex -ggemini skills install https://github.com/anthropics/cwc-workshops.git --path ship-your-first-managed-agent/skills/incident-triage-runbookgh skill install anthropics/cwc-workshops incident-triage-runbookgit clone --depth 1 https://github.com/anthropics/cwc-workshops /tmp/anthropics__cwc-workshops
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/anthropics__cwc-workshops/ship-your-first-managed-agent/skills/incident-triage-runbook ~/.claude/skills/incident-triage-runbook # Claude Code
cp -R /tmp/anthropics__cwc-workshops/ship-your-first-managed-agent/skills/incident-triage-runbook ~/.agents/skills/incident-triage-runbook # Codex, Cursor, Gemini CLI, Copilot, OpenCode