Analyze Intercom conversations to identify support patterns, investigate customer issues, and look up contacts and companies. Use when the user asks to "analyze conversations", "find support patterns", "search Intercom", "look up a customer", "investigate a customer issue", "check contact info", or asks questions about their Intercom data.
Install
npx skills add intercom/claude-plugin-external --skill intercom-analysisnpx skills add intercom/claude-plugin-external --skill intercom-analysis -a claude-code -gnpx skills add intercom/claude-plugin-external --skill intercom-analysis -a codex -ggemini skills install https://github.com/intercom/claude-plugin-external.git --path skills/intercom-analysisgh skill install intercom/claude-plugin-external intercom-analysisgit clone --depth 1 https://github.com/intercom/claude-plugin-external /tmp/intercom__claude-plugin-external
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/intercom__claude-plugin-external/skills/intercom-analysis ~/.claude/skills/intercom-analysis # Claude Code
cp -R /tmp/intercom__claude-plugin-external/skills/intercom-analysis ~/.agents/skills/intercom-analysis # Codex, Cursor, Gemini CLI, Copilot, OpenCode