Wins back customers who have quietly stopped buying — finds the ones whose gap has stretched past their own normal rhythm or who are showing churn signals, ranks them by what the relationship was worth, drafts a win-back message per customer in the owner's voice, and sends and logs only what the owner approves.
Install
npx skills add anthropics/knowledge-work-plugins --skill reactivatenpx skills add anthropics/knowledge-work-plugins --skill reactivate -a claude-code -gnpx skills add anthropics/knowledge-work-plugins --skill reactivate -a codex -ggemini skills install https://github.com/anthropics/knowledge-work-plugins.git --path small-business/skills/reactivategh skill install anthropics/knowledge-work-plugins reactivategit clone --depth 1 https://github.com/anthropics/knowledge-work-plugins /tmp/anthropics__knowledge-work-plugins
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/anthropics__knowledge-work-plugins/small-business/skills/reactivate ~/.claude/skills/reactivate # Claude Code
cp -R /tmp/anthropics__knowledge-work-plugins/small-business/skills/reactivate ~/.agents/skills/reactivate # Codex, Cursor, Gemini CLI, Copilot, OpenCode