Grant a user the runtime permissions an activated ITSM agent's actions need so the actions do not fail on permission errors. After a Fulfiller or Employee agent is activated, this skill detects which platform feature permission sets are provisioned (Prompt Templates, Data Cloud, Unified Catalog), lets you pick a tier (user/agent vs admin) per feature and which user(s) to assign, then assigns…
Install
npx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-agent-runtime-access-assignnpx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-agent-runtime-access-assign -a claude-code -gnpx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-agent-runtime-access-assign -a codex -ggemini skills install https://github.com/forcedotcom/sf-skills.git --path skills/service-itsm-agentic-setup-agent-runtime-access-assigngh skill install forcedotcom/sf-skills service-itsm-agentic-setup-agent-runtime-access-assigngit clone --depth 1 https://github.com/forcedotcom/sf-skills /tmp/forcedotcom__sf-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/forcedotcom__sf-skills/skills/service-itsm-agentic-setup-agent-runtime-access-assign ~/.claude/skills/service-itsm-agentic-setup-agent-runtime-access-assign # Claude Code
cp -R /tmp/forcedotcom__sf-skills/skills/service-itsm-agentic-setup-agent-runtime-access-assign ~/.agents/skills/service-itsm-agentic-setup-agent-runtime-access-assign # Codex, Cursor, Gemini CLI, Copilot, OpenCode