Top-level orchestrator for setting up IT Service Management (ITSM) in Salesforce Service Cloud. Use when the user asks to set up ITSM, configure service management, wants a guided walkthrough, or asks what is needed to get ITSM running.
Install
npx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-configurenpx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-configure -a claude-code -gnpx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-configure -a codex -ggemini skills install https://github.com/forcedotcom/sf-skills.git --path skills/service-itsm-agentic-setup-configuregh skill install forcedotcom/sf-skills service-itsm-agentic-setup-configuregit clone --depth 1 https://github.com/forcedotcom/sf-skills /tmp/forcedotcom__sf-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/forcedotcom__sf-skills/skills/service-itsm-agentic-setup-configure ~/.claude/skills/service-itsm-agentic-setup-configure # Claude Code
cp -R /tmp/forcedotcom__sf-skills/skills/service-itsm-agentic-setup-configure ~/.agents/skills/service-itsm-agentic-setup-configure # Codex, Cursor, Gemini CLI, Copilot, OpenCode