Configure the "Set Up Self Service for Employees on Slack" / "Slack for Employee Service" checklist for Employee Service (ITSM) on Slack — the employee side, covering the Slack for Employee Service org preference, Employee Slack Notifications permission-set assignment, employee portal (Digital Experience site) enablement/selection, and connecting Slack to a Preferred Digital Experience Site.
Install
npx skills add forcedotcom/sf-skills --skill service-itsm-slack-itservice-configurenpx skills add forcedotcom/sf-skills --skill service-itsm-slack-itservice-configure -a claude-code -gnpx skills add forcedotcom/sf-skills --skill service-itsm-slack-itservice-configure -a codex -ggemini skills install https://github.com/forcedotcom/sf-skills.git --path skills/service-itsm-slack-itservice-configuregh skill install forcedotcom/sf-skills service-itsm-slack-itservice-configuregit clone --depth 1 https://github.com/forcedotcom/sf-skills /tmp/forcedotcom__sf-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/forcedotcom__sf-skills/skills/service-itsm-slack-itservice-configure ~/.claude/skills/service-itsm-slack-itservice-configure # Claude Code
cp -R /tmp/forcedotcom__sf-skills/skills/service-itsm-slack-itservice-configure ~/.agents/skills/service-itsm-slack-itservice-configure # Codex, Cursor, Gemini CLI, Copilot, OpenCode