Configure (enable OR disable) call recording and call transcription for Native Voice (Thunderbird Voice) programmatically via the Metadata API, for headless / API-driven support where no human uses the Service Console UI. Either preference can be turned on or off independently.
Install
npx skills add forcedotcom/sf-skills --skill service-native-voice-recording-transcription-configurenpx skills add forcedotcom/sf-skills --skill service-native-voice-recording-transcription-configure -a claude-code -gnpx skills add forcedotcom/sf-skills --skill service-native-voice-recording-transcription-configure -a codex -ggemini skills install https://github.com/forcedotcom/sf-skills.git --path skills/service-native-voice-recording-transcription-configuregh skill install forcedotcom/sf-skills service-native-voice-recording-transcription-configuregit clone --depth 1 https://github.com/forcedotcom/sf-skills /tmp/forcedotcom__sf-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/forcedotcom__sf-skills/skills/service-native-voice-recording-transcription-configure ~/.claude/skills/service-native-voice-recording-transcription-configure # Claude Code
cp -R /tmp/forcedotcom__sf-skills/skills/service-native-voice-recording-transcription-configure ~/.agents/skills/service-native-voice-recording-transcription-configure # Codex, Cursor, Gemini CLI, Copilot, OpenCode