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Service Omni Agent Work Sharing Configure

SalesforceOfficial

Use to configure or verify org-wide AgentWork visibility for supervisors after explicit confirmation. Triggers: let supervisors read AgentWork, configure AgentWork sharing, verify AgentWork OWD, make AgentWork visible to supervisors, change AgentWork internal access. Do not use to filter which reps appear in Command Center; use service-omni-supervisor-config-deploy for that.

Install

npx skills add forcedotcom/sf-skills --skill service-omni-agent-work-sharing-configure