Use to deploy an Omni-Channel routing Flow for Case or VoiceCall and verify it routes work items to a queue or by skill. Supports the Case and VoiceCall steel thread with an autolaunched dryRun-gated variant and record-triggered QueueBased and SkillsBased variants.
Install
npx skills add forcedotcom/sf-skills --skill service-omni-routing-flow-deploynpx skills add forcedotcom/sf-skills --skill service-omni-routing-flow-deploy -a claude-code -gnpx skills add forcedotcom/sf-skills --skill service-omni-routing-flow-deploy -a codex -ggemini skills install https://github.com/forcedotcom/sf-skills.git --path skills/service-omni-routing-flow-deploygh skill install forcedotcom/sf-skills service-omni-routing-flow-deploygit clone --depth 1 https://github.com/forcedotcom/sf-skills /tmp/forcedotcom__sf-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/forcedotcom__sf-skills/skills/service-omni-routing-flow-deploy ~/.claude/skills/service-omni-routing-flow-deploy # Claude Code
cp -R /tmp/forcedotcom__sf-skills/skills/service-omni-routing-flow-deploy ~/.agents/skills/service-omni-routing-flow-deploy # Codex, Cursor, Gemini CLI, Copilot, OpenCode