Build multi-party calls using Twilio Conference. Covers warm transfer, cold transfer, coaching (whisper), hold vs mute, participant modes, and supervisor barge. Use this skill for any contact center, support line, or scenario requiring transfers, holds, or multi-party calls.
Install
npx skills add twilio/ai --skill twilio-conference-callsnpx skills add twilio/ai --skill twilio-conference-calls -a claude-code -gnpx skills add twilio/ai --skill twilio-conference-calls -a codex -ggemini skills install https://github.com/twilio/ai.git --path skills/twilio/twilio-conference-callsgh skill install twilio/ai twilio-conference-callsgit clone --depth 1 https://github.com/twilio/ai /tmp/twilio__ai
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/twilio__ai/skills/twilio/twilio-conference-calls ~/.claude/skills/twilio-conference-calls # Claude Code
cp -R /tmp/twilio__ai/skills/twilio/twilio-conference-calls ~/.agents/skills/twilio-conference-calls # Codex, Cursor, Gemini CLI, Copilot, OpenCode