Store and retrieve customer context using Twilio Conversation Memory. Covers Memory Store provisioning, profile management, traits, observations, conversation summaries, and semantic Recall. Use this skill to give AI agents or human agents persistent memory of customer interactions across sessions and channels.
Install
npx skills add openai/plugins --skill twilio-customer-memorynpx skills add openai/plugins --skill twilio-customer-memory -a claude-code -gnpx skills add openai/plugins --skill twilio-customer-memory -a codex -ggemini skills install https://github.com/openai/plugins.git --path plugins/twilio-developer-kit/skills/twilio-customer-memorygh skill install openai/plugins twilio-customer-memorygit clone --depth 1 https://github.com/openai/plugins /tmp/openai__plugins
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/openai__plugins/plugins/twilio-developer-kit/skills/twilio-customer-memory ~/.claude/skills/twilio-customer-memory # Claude Code
cp -R /tmp/openai__plugins/plugins/twilio-developer-kit/skills/twilio-customer-memory ~/.agents/skills/twilio-customer-memory # Codex, Cursor, Gemini CLI, Copilot, OpenCode