Add knowledge retrieval (RAG) to AI agents using Twilio Enterprise Knowledge. Covers provisioning Knowledge Bases, uploading sources from web URLs, PDFs, and raw text, and running semantic search to retrieve relevant chunks at runtime. Use this skill to ground agent responses in your organization's actual approved content — FAQs, policies, product docs — rather than hallucinated answers.
Install
npx skills add twilio/ai --skill twilio-enterprise-knowledgenpx skills add twilio/ai --skill twilio-enterprise-knowledge -a claude-code -gnpx skills add twilio/ai --skill twilio-enterprise-knowledge -a codex -ggemini skills install https://github.com/twilio/ai.git --path skills/twilio/twilio-enterprise-knowledgegh skill install twilio/ai twilio-enterprise-knowledgegit clone --depth 1 https://github.com/twilio/ai /tmp/twilio__ai
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/twilio__ai/skills/twilio/twilio-enterprise-knowledge ~/.claude/skills/twilio-enterprise-knowledge # Claude Code
cp -R /tmp/twilio__ai/skills/twilio/twilio-enterprise-knowledge ~/.agents/skills/twilio-enterprise-knowledge # Codex, Cursor, Gemini CLI, Copilot, OpenCode