Route tasks to agents using Twilio TaskRouter. Covers Workers, Task Queues, Workflows, Reservations, skills-based routing, and common gotchas (hyphen attributes, HAS operator, reservation cascade). Use this skill for any multi-agent contact center, support queue, or AI agent escalation routing.
Install
npx skills add twilio/ai --skill twilio-taskrouter-routingnpx skills add twilio/ai --skill twilio-taskrouter-routing -a claude-code -gnpx skills add twilio/ai --skill twilio-taskrouter-routing -a codex -ggemini skills install https://github.com/twilio/ai.git --path skills/twilio/twilio-taskrouter-routinggh skill install twilio/ai twilio-taskrouter-routinggit clone --depth 1 https://github.com/twilio/ai /tmp/twilio__ai
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/twilio__ai/skills/twilio/twilio-taskrouter-routing ~/.claude/skills/twilio-taskrouter-routing # Claude Code
cp -R /tmp/twilio__ai/skills/twilio/twilio-taskrouter-routing ~/.agents/skills/twilio-taskrouter-routing # Codex, Cursor, Gemini CLI, Copilot, OpenCode