Investigate ZIA Sandbox file analysis results, quarantine issues, and security policy enforcement. Uses sandbox report, quota, behavioral analysis, and file hash tools combined with SSL inspection checks to diagnose why files are blocked, allowed, or stuck in quarantine. Incorporates runbook knowledge for Malware Protection, ATP, and Sandbox policy troubleshooting.
Install
npx skills add zscaler/zscaler-mcp-server --skill zia-investigate-sandboxnpx skills add zscaler/zscaler-mcp-server --skill zia-investigate-sandbox -a claude-code -gnpx skills add zscaler/zscaler-mcp-server --skill zia-investigate-sandbox -a codex -ggemini skills install https://github.com/zscaler/zscaler-mcp-server.git --path skills/zia/investigate-sandboxgh skill install zscaler/zscaler-mcp-server zia-investigate-sandboxgit clone --depth 1 https://github.com/zscaler/zscaler-mcp-server /tmp/zscaler__zscaler-mcp-server
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/zscaler__zscaler-mcp-server/skills/zia/investigate-sandbox ~/.claude/skills/zia-investigate-sandbox # Claude Code
cp -R /tmp/zscaler__zscaler-mcp-server/skills/zia/investigate-sandbox ~/.agents/skills/zia-investigate-sandbox # Codex, Cursor, Gemini CLI, Copilot, OpenCode