Multi-source research on a customer question or topic with source attribution. Use when a customer asks something you need to look up, investigating whether a bug has been reported before, checking what was previously told to a specific account, or gathering background before drafting a response.
安装
npx skills add anthropics/knowledge-work-plugins --skill customer-researchnpx skills add anthropics/knowledge-work-plugins --skill customer-research -a claude-code -gnpx skills add anthropics/knowledge-work-plugins --skill customer-research -a codex -ggemini skills install https://github.com/anthropics/knowledge-work-plugins.git --path customer-support/skills/customer-researchgh skill install anthropics/knowledge-work-plugins customer-researchgit clone --depth 1 https://github.com/anthropics/knowledge-work-plugins /tmp/anthropics__knowledge-work-plugins
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/anthropics__knowledge-work-plugins/customer-support/skills/customer-research ~/.claude/skills/customer-research # Claude Code
cp -R /tmp/anthropics__knowledge-work-plugins/customer-support/skills/customer-research ~/.agents/skills/customer-research # Codex, Cursor, Gemini CLI, Copilot, OpenCode