Planning skill for building customer service and support systems. Qualifies the developer's needs across the support ladder (self-service → AI agents → contact center), channel mix, and scale to recommend the right Twilio architecture. Handles both "build me a call center" and "add an IVR to my existing support line."
安装
npx skills add twilio/ai --skill twilio-customer-support-architectnpx skills add twilio/ai --skill twilio-customer-support-architect -a claude-code -gnpx skills add twilio/ai --skill twilio-customer-support-architect -a codex -ggemini skills install https://github.com/twilio/ai.git --path skills/twilio/twilio-customer-support-architectgh skill install twilio/ai twilio-customer-support-architectgit clone --depth 1 https://github.com/twilio/ai /tmp/twilio__ai
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/twilio__ai/skills/twilio/twilio-customer-support-architect ~/.claude/skills/twilio-customer-support-architect # Claude Code
cp -R /tmp/twilio__ai/skills/twilio/twilio-customer-support-architect ~/.agents/skills/twilio-customer-support-architect # Codex, Cursor, Gemini CLI, Copilot, OpenCode