Grant a specific user access to CMDB (Configuration Management Database) data in Service Cloud ITSM against a production or sandbox org by assigning the license-backed CMDB permission sets (Configuration Item Reader, Owner, Type Reader, Type Manager) and their permission-set licenses.
Install
npx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-cmdb-access-assignnpx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-cmdb-access-assign -a claude-code -gnpx skills add forcedotcom/sf-skills --skill service-itsm-agentic-setup-cmdb-access-assign -a codex -ggemini skills install https://github.com/forcedotcom/sf-skills.git --path skills/service-itsm-agentic-setup-cmdb-access-assigngh skill install forcedotcom/sf-skills service-itsm-agentic-setup-cmdb-access-assigngit clone --depth 1 https://github.com/forcedotcom/sf-skills /tmp/forcedotcom__sf-skills
mkdir -p ~/.claude/skills ~/.agents/skills
cp -R /tmp/forcedotcom__sf-skills/skills/service-itsm-agentic-setup-cmdb-access-assign ~/.claude/skills/service-itsm-agentic-setup-cmdb-access-assign # Claude Code
cp -R /tmp/forcedotcom__sf-skills/skills/service-itsm-agentic-setup-cmdb-access-assign ~/.agents/skills/service-itsm-agentic-setup-cmdb-access-assign # Codex, Cursor, Gemini CLI, Copilot, OpenCode